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2020-01-28 14:19

Non-verbal communication

Non-verbal communication is a highly significant means of communication in general. As it was said in the video from History Channel 93% of people’s relationships are based on non-verbal communication, in other words, body language – voice, posture, micro expressions on the face, gestures. After watching this video, it becomes obvious that non-verbal communication is crucial.

The video gave examples of different people, who are always in the public eye – politicians, celebrities and even common people, and how their body language influences their behavior. Different kinds of body movements and the interpretation of their meaning were also presented in the video. Thus, researchers in the field of non-verbal communication distinguish several points of body language, which can help everyone to understand the interlocutor. Among these points are: body movement, handshake, sight, smile, voice, facial expression. In my opinion, all of these aspects are significant and interesting. Having watched this video, I understood that any movement of the muscle accompanying one’s speech allows people to perceive what one has said in different ways. People can trust one’s words or can disbelieve him or her – it depends on the non-verbal communication through the speech. The example of Susan Smith, the mother, who has murdered her children, is very bright in this case. She spoke about her sorrow, but there were no tears on her cheeks, she lacked any facial expressions. Therefore, no one would believe in words of the mother-filicide, who had no emotions while speaking about her children’s death. One more example is Bill Clinton’s speech about his relationships with Monica Lewinsky. He said that he had no sexual relationships with her, but his body language contradicted his words. He shook his head like saying “no” during all his speech, except the phrase “I did not have sexual relations with that woman”. These examples made me believe that non-verbal communication can help in seeing hidden emotions and understand the true intention of a speaker. Thus, every person, especially leader, should think over his or her body language carefully in order to be understood in the right way.

Non-verbal communication has its influence on the professional presence. As it involves an appropriate communication style, interpersonal skills and overall performance to succeed in relationships at the workplace, it is essential to take into consideration the rules of body language. As for me, I think that my strong aspect of professional presence is interpersonal skills. I am friendly; I take people as they are and avoid conflicts. One more pivotal thing is to maintain subordination – it is one of the primary rules for me considering the professional presence. Nevertheless, I consider my professional presence well developed; I think it can be improved, for example, with the help of non-verbal communication. It is useful to be aware of movements, gestures and facial expressions, which should or should not be used in particular situations. Thus, it is unnecessary to use a lot of gestures while having some conference or meeting – gestures should help to present the main idea of the speech, but not to distract the attention from it. It is also crucial to make eye contact in order to show people you are confident and aware of what you are speaking about. In order to improve non-verbal communication, it is useful to think over one’s behavior during the speech in advance. There are some more aspects, which help to build a successful career. They are self-branding, awareness and leadership presence. Self-branding can be improved by understanding of what people are expecting from you and how to give them what they are waiting for. In order to improve the awareness, one should work on the emotional awareness, accurate self-assessment and self-confidence. Three conditions, which will help to improve leadership presence, are setting right assumptions, choosing a suitable communication strategy and managing energy.

According to Karl Albrecht, social intelligence is a large set of interwoven concepts, and it has links with other notions. Thus, authenticity is pivotal for social intelligence. On the basis of Albrecht’s study, one can understand that authenticity in the context of social intelligence is an ability to connect with other people being at the same time emphatic and compassionate. In general, being an authentic person signifies being real. It seems that authentic person finds common ground with people easily, and it helps him or her to build good relationships. In my opinion, it is essential to be authentic, especially at work and especially for leaders. As a leader is an example for the work team, and he or she constantly has to communicate with all the workers, the leader should get on the right side of every team member, understand everybody and be a reliable person. I think that having an authentic leader will help to improve a job climate as everyone will try to pattern oneself on the leader and to be real. As for me, I develop an authentic leader in myself by trying to be more attentive to people and help them in difficult situations. I think that society places a considerable value on authenticity. It is easier and more pleasant to have a deal with authentic people rather than with those, who do not possess this quality. Although we want to meet authentic people in our lives, we do not always succeed. People are different - that is why we often come across disagreeable situations because of the lack of social intelligence.

Having tried to apply one of the principles of non-verbal communication in real life in order to check whether it works, I made a conclusion that it really changes the world perception. According to the given task, I was smiling during one day, and this day was different from the others. The results of this experiment showed that if a person smiles since the morning, his or her mood becomes good and lasts during the day. As a rule, when one is smiling at people, they return the smile. It enhances the mood of those, who are smiling and makes people look cheerful and friendly. Even experiments, which were presented in the video of History Channel, showed it. It is referred to the salesman, who met his customers with a smile on his face and kept smiling during the talk. Such behavior prepossesses, and people are eager to have a deal with such kind of a person. I also noticed that people smile pretty often. As it was said in Ron Gutman’s TED video, they smile more than twenty times per day. It was also said that children smile more often than grown-ups, and I have found the proof for this fact. Moreover, Ron Gutman said that a smile increases the amount of hormones, which are responsible for happiness, for example, endorphin. Certainly, I have no chance to measure the level of this hormone, but I felt that it really increased, because my mood was very good.

Having analyzed the concept of non-verbal communication, its links with leadership and having tried to apply one means of body language during one day, I made a conclusion about the significance of non-verbal communication in the life of people. The facts confirm that its role is crucial, and that it helps to understand the real emotions and intentions of a speaker. That is the reason why it is essential to take into consideration all the movements while speaking. It will help a person to be understood in the right way and say what he or she really wanted.

The article was prepared by Allie Hopkins, a leading researcher at



alliehopkins właściciel bloga:

I am a researcher at I am interested in child's psychology, sociology, and biology. My colleagues are highly educated, well-experienced, and ready to handle any academic writing assignment a student might request.

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